24Trots Academy

Latest guides and updates

• What's New in 24Trots: Email Merge Tags, Blast Templates, Customizable Reminders, and More

  Personalize email blasts with merge tags that expand per recipient, save and reuse blast templates, set reminders by the minute or hour, and give series members custom date and time ranges.

• Send the Right Email to the Right People: A Complete Guide to Email Blasts

  Email Blasts let you write, target, preview, and track org-wide emails right from 24Trots — no spreadsheets, no BCC chains. Here's a complete look at everything the feature can do.

• What's New in 24Trots: Barn Feeding Schedule, Playbooks, and a Full Permissions Overhaul

  A new Barn Feeding Schedule consolidates every horse's feed and meds in one view, Playbooks bring repeatable checklists to sessions, and a platform-wide permissions hardening gives each role exactly the access they should have — nothing more.

• What's New in 24Trots: Guardian Flow Overhaul, Helmet Tracking, and a New Photostream

  The guardian signup and linking experience got a full rework, participants now track helmet info, a new Photostream page surfaces session photos in one place, and a wave of quality-of-life fixes landed across the platform.

• What's New in 24Trots: On Property Dashboard, Voice Notes, and a Full In-App Notification System

  A new On Property dashboard section shows who's at the barn right now, voice notes landed in Messages, and a full in-app notification system keeps your whole team in the loop automatically.

• What's New in 24Trots: Team Captains, Smarter Series Editing, and a Cleaner Roster

  A new Team Captain role lets trusted volunteers manage attendance on your behalf, series edits got a lot smarter about which sessions they touch, and rosters, cancellations, and chat all got a round of polish and fixes.

• Your AI Co-Coordinator: Everything the 24Trots Agent Can Do Right Now

  From querying upcoming sessions to updating a horse's care log by voice, here's a complete look at every capability built into the 24Trots AI agent as of July 1st 2026.

• What's New in 24Trots: Command Search, Smarter Session Detail, and a Big Batch of Polish

  A new command-K search menu makes navigating the app instant, session detail pages got a major upgrade, and the AI agent can now read and edit series rosters — plus a busy week of fixes and UI polish.

• What's New in 24Trots: Guided Onboarding Tours, Flexible Series Dates, and Active Status Tracking

  New Admins get step-by-step guided onboarding tours with a sidebar checklist to track progress. This update also adds custom date ranges for series assignments and an active/inactive toggle for person records.

• What's New in 24Trots: Smarter Tack Defaults, Shift Overlap Suggestions, and Custom Work Hours

  Horses and Participants now store per-discipline tack defaults that apply automatically at assignment. The scheduler also flags Volunteers already on shift, and custom work hours can be set per person on a series.

• What's New in 24Trots: Built-In Team Messaging, Horse Care Logs, and More

  Team messaging is now built into 24Trots — channels, threads, and @mentions, no separate app needed. This update also adds a Horse Care Log and file attachments for Participant records.

• What's New in 24Trots: Volunteers Can Now Manage Their Own Availability

  Volunteers and Staff can now update their own availability without Admin help. Open barn shifts are also folded into the main dashboard agenda so the full week is visible in one

• What's New in 24Trots: Personal Holidays, Smarter Signups, and a Better Calendar

  Staff and Volunteers can now submit personal holiday requests with a live session-impact preview. This update also adds profile matching at signup, a Preferred Name field, and a faster calendar.

• Introducing 24Trots: A Purpose-Built Platform for Therapeutic Riding Programs

  Therapeutic riding programs run on coordination — and too many are still doing it across spreadsheets, group texts, and paper waivers. 24Trots brings it all into one place.